Annual News Letter

ANNUAL MEETING OF THE CUSTOMERS

46th ANNUAL

JUNE 16, 2020

7:00 PM

111 EAST ROSE STREET

AVOCA, AR

(WATER OFFICE)

ONLINE BILL PAY IS NOW AVALIABLE

@ bentoncountywater.com

Make bill paying hassle-free with Automatic Direct Pay

Direct pay is a convenient electronic alternative from writing paper checks. This method allows BCWD #1 to collect a preauthorized amount from your checking or savings account. Instead of mailing a payment every month, your bank will pay the bill electronically on a predetermined date. It is that easy! You can benefit from this convenient service by saving time preparing payments, saving money on postage, check fees, and ELIMINATING CHANCES OF LATE PAYMENTS. Getting started for this service is easy. All you need is a checking or savings account with a financial institution that handles electronic banking. With Direct Pay, your water bills are paid on time when you are on vacation or busy with the kids. Stop by or give us a call today to get started. You can also pay your bill on-line @ bentoncountywater.com

Shutoff notice

For those customers whose service is shutoff for non-payment, remember that a lock off /reconnect charge must be paid in addition to all outstanding amounts due. The lock off/ reconnect charge is $75.00 during regular working hours (from 8:00 a.m. until 4:00 p.m.), and $100.00 after hours, on weekends or holidays. If the serviceman has left the office in route to the home or business to shutoff the service, even if the bill is paid at that time, it is still considered late and the lock meter charge has to be collected. Please be aware that when service is cut off and someone tampers with the meter or meter box a Tampering Fee will be assessed.

This equipment belongs to BCWD # 1. If any customer needs assistance with turning the water service off for plumbing problems, we will come out during regular working hours at no charge, for more than 2 repeated service calls, there will be a service charge of $25.00 per trip. After hours and weekends, the charge is $45.00.

Billing Periods

Bills will be sent out on, or before the 1st day of each month. All bills will be due by the close of business on the 10th day of each month. If the 10th falls on a weekend or holiday, the bill will be due by the close of the next business day. Bills not paid by the due date; will be considered past due and a late penalty shall be applied. If the gross bill is not paid by the close of business on the 20th day of each month, unless the 20th falls on a holiday or weekend, then the close of the next business day, water service shall be disconnected and a reconnection fee shall be charged. Failure of the District to submit a bill shall not excuse the member from their obligation to pay charges assessed. Duplicate billings shall not be furnished by the Authority. Failure to receive a bill shall not exempt any customer from accruing a penalty for late payment. The presentation of a bill to the customer is only a matter of accommodation and not a waiver of this rule.

Water Line Breakage

If you have a break in your service line, shut off your water at your shut off valve. If you do not have a shut off valve, call our office and we will shut the water off at the meter, there will be a nominal fee of $25.00 during regular business hours and $45.00 for after hours. Then you need to fix the leak as soon as possible. You will also be required to install a shut off valve at the meter on your side if you do not have one.

If you suspect a leak in the main line, please call the office as soon as possible. We will send an operator out to inspect it and get a repair crew out if necessary. Please help us, and remember that water leaks cost every one of us money!

Leak Adjustments

Occasionally Customers of the Authority have the misfortune of incurring a leak in their water service line to the extent that a very high bill is accumulated. The Board of Directors has established a policy to adjust abnormal bills as a result of a service line leakage. The formula for adjusting the Customer’s bill as follows:

Pay the average of the previous three (3) months bills, plus one-half of the water leaked over this average at the rate of $6.10 per one thousand gallons, for the month the leak accrued.

It is imperative the leak be repaired immediately, as the adjustment on the bill will be allowed for only one month, and only one occurrence. Any subsequent claim for adjustment shall be referred to the Board of Directors.

THIS IS A ONCE IN A LIFE TIME LEAK ADJUSTMENT!!!

For After Hours Emergencies call: 479-636-0243

2019 Audit

Operating Income

Water Revenue $1,602,172

Right to Water Fees $76,113

Connections, Late Fees, Plumbing Permits $171,472

Storage Capacity Fees $141,415

Penalty Charges $27,174

Total Income $2,018,346


Operating Expenses

Water Supply purchases $591,592

Repairs and Expenses $435,530

Depreciation and Amortization $243,832

Payroll $391,468

Total Expense $1,662,422

Net Income $355,924

Total Liabilities & Net Position $8,478,483

Total Net Capital Assets $6,992,411

Total Long-term Liabilities $3,333,134

Total Liabilities $3,896,308


Contributed Capital $0

Change in Net Assets $-177,077

PETITION TO NOMINATE

In accordance with the by-laws of BCWD #1 PWA, each member has a right to express his/her choice for nomination of a candidate for the Board of Directors. This year, 2020, is a year for TWO(2) candidates to be elected. A blank petition, for the purpose of expressing your choice, is included with this notice. Each petition submitted must be:

1) Limited to one nominee.

2) Signed by at least three qualified members.

3) Include a certification of eligibility and that the nominee is willing to serve, if elected.

4) Filed with the Secretary of the Authority at least ten days prior to the annual meeting.

Name of Nominee: _________________________________________________

Address of Nominee: _________________________________________________

Signature of Nominee: _________________________________________________

Date: ____________________

The undersigned members hereby nominate the above named member to be a candidate for election to the Board of Directors of Benton County Water District # 1 PWA. (You may not nominate yourself.)

Election to be held June 16, 2020

1) Printed Name _________________________________ Date _______________

Address ___________________________________________ Signature ____________________________________

2) Printed Name _________________________________ Date _______________

Address ___________________________________________ Signature ____________________________________

3) Printed Name _________________________________ Date _______________

Address ___________________________________________ Signature ____________________________________

I hereby certify that I am an eligible member, and agree that if elected I will serve.

Signature: ______________________________________