Benton County Water District #1 Public Water Authority of the State of Arkansas

WATER LINE BREAKAGE

If you have a break in your service line, shut off your water at your shut off valve. If you do not have a shut off valve, call our office and we will shut the water off at the meter, there will be a nominal fee of $25.00 during regular business hours and $45.00 for after hours. Then you need to fix the leak as soon as possible.

You will also be required to install a shut off valve at the meter on your side if you do not have one.

If you suspect a leak in the main line, please call the office as soon as possible. We will send an operator out to inspect it and get a repair crew out if necessary.

Leak Adjustments

Occasionally Customers of the Authority have the misfortune of incurring a leak in their water service line to the extent that a very high bill is accumulated. The Board of Directors has established a policy to adjust abnormal bills as a result of a service line leakage. The formula for adjusting the Customer’s bill as follows:

Pay the average of the previous three (3) months bills, plus one-half of the water leaked over this average at the rate of $5.00 per one thousand gallons, for the month the leak accrued.

It is imperative the leak be repaired immediately, as the adjustment on the bill will be allowed for only one month, and only one occurrence. Any subsequent claim for adjustment shall be referred to the Board of Directors.

THIS IS A ONCE IN A LIFE TIME LEAK ADJUSTMENT!!!

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PETITION TO NOMINATE

In accordance with the by-laws of BCWD #1 PWA, each member has a right to express his/her choice for nomination of a candidate for the Board of Directors. This year, 2011, is a year for a candidate to be elected. A blank petition, for the purpose of expressing your choice, is included with this notice. Each petition submitted must be:

1) Limited to one nominee.

2) Signed by at least three qualified members.

3) Include a certification of eligibility and that the nominee is willing to serve, if elected.

4) Filed with the Secretary of the Authority at least ten days prior to the annual meeting.

Name of Nominee: ______________________________

Address of Nominee: ____________________________________

Signature of Nominee: ____________________________________

Date: ____________________

The undersigned members hereby nominate the above named member to be a candidate for election to the Board of Directors of Benton County Water District # 1 PWA. (You may not nominate yourself.)

Election to be held June 21, 2011

1) Printed Name __________________________ Date __________

Address __________________ ______________ Signature __________________________

2) Printed Name __________________________ Date ____________

Address ___________________________________ Signature ____________________________

3) Printed Name ____________________________ Date ______________

Address ___________________________________ Signature ____________________________

I hereby certify that I am an eligible member, and agree that if elected I will serve.

Signature: ______________________________________

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This institution is an equal opportunity provider and employer.

For Emergencies call: 636-0243

In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability.

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W Whitten Building, 1400 Independence Avenue SW, Washington, D.C. 20250-9410 or call Customer Service at 202-260-1026 (Voice), 1-866-632-9992 (Toll Free), 1-800-877-8339 and 1-866-377-8642 (TDD or Local Relay and Federal Relay Service). USDA is an equal opportunity provider and employer.

Make bill paying hassle-free with Automatic Direct Pay

Direct pay is a convenient electronic alternative from writing paper checks. This method allows BCWD #1 to collect a preauthorized amount from your checking or savings account. Instead of mailing a payment every month, your bank will pay the bill electronically on a predetermined date. It is that easy! You can benefit from this convenient service by saving time preparing payments, saving money on postage and check fees and eliminating chances of late payments. Getting started for this service is easy. All you need is a checking or savings account with a financial institution that handles electronic banking. With Direct Pay, your water bills are paid on time when you are on vacation or busy with the kids. Stop by or give us a call today to get started.

Shutoff notice

For those customers whose service is shutoff for non-payment, remember that a lock off /reconnect charge must be paid in addition to all outstanding amounts due. The lock off /reconnect charge is $75.00 during regular working hours (from 8:00 a.m. until 4:00 p.m.), and $100.00 after hours, on weekends or holidays.”SHUT OFF NOTICE 10 DAYS AFTER DUE DATE” is pre-printed in red on every bill.  If the serviceman has left the office enroute to the home or business to shut off the service, even if the bill is paid at that time, it is still considered past due and the lock meter charge has to be collected. Please be aware when service is shut off and someone tampers with the meter or meter box a

Tampering Fee will be assessed.

This equipment belongs to BCWD # 1. If any customer needs assistance with turning the water service off for plumbing problems, we will come out during regular working hours at no charge. After hours, the charge is $45.00.